Alcatel One Touch 10.16 G User Manual

 

Alcatel one touch mobile phone Alcatel Onetouch 10.16G Phone-Black (Faulty). Condition is For parts or not working. Dispatched with Royal Mail 2nd Class. Cannot get to work Bought as part of a lot Not data wiped! I am not responsible for data on this phone. Alcatel 1T 10 Tablet User Manual Download. Alcatel 1T 10 Tablet Release in May 2018 comes with Android 8.1 (Oreo), MediaTek chipset, 1 GB, Display size 10.1 Inch, 1280 x 800 pixels (WXGA) Screen Resolution, 5.0 MP Primary Camera, Li-Po 4000 mAh Battery, weight 415g release price USD 116, EUR 101, INR 7970.

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Alcatel-Lucent is a leading telecommunications equipment company. The company offers a wide range of telecommunication services to support the customers all around the world. Alcatel Mobil Phones is a successful joint venture with TCL Corporation.

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User questions

Sorry - questions and comments on this page are now closed.

How to adjust key padvolume?

Asked by billyfrom ukon 30th Oct 2018

I have woke up thismorning and all of my phone contacts have dissapeared.

Askedby James from Ukon 28th Oct 2018

Can I retrieve mydeleted texts?

Asked by Nickfrom Ukon 17th Oct 2018

Alcatel One Touch 10.16 G User Manual Pdf

How do I write textmessages with letters? I only get numbers. The hash key doesn'trespond or even appear. I can't even get rid of the message centernumber.

Asked by Jacqueline from Moroccoon 13th Sep 2018
I want to write a text message. I go into messages, create message, Itap in the contact tel. number. When I scroll down to the text onlynumbers come up, no letters. The hash key doesn't respond.

How to get rid of iconshowing voicemail received?

Asked by Annettefrom United Kingdomon 5th Sep 2018
The icon at the top of the screen showing a voicemail message has beenreceived is now permanently there even though I have cleared allvoicemail messages.
This means i have to keep checking formessages on a regular basis if I leave my phone on silent, as Iusually do during working hours.

How to buy the fullversion of ninja up?

Asked by Kirsti clarkefrom Englandon 16th Aug 2018
Opted to buy the full version of ninja up at a cost of £3 frommy credit. I was charged the fee twice and sent 2 unlock codes but thegame won’t let me enter them to get the full game.

How do i get lettersinstead of numbers when i text on a alcatel 4044l

Askedby Dolly Smithfrom united stateson 8th Aug 2018

How to increase ringtonevolume?

Asked by Bobfrom Scotlandon 21st Jul 2018

Screen broke and need toget number from phone to sim how?

Asked by Darrenfrom Englandon 28th Jun 2018
Screen is busted and need to get number saved on phone and put onsim.

How to turn phoneon?

Asked by Janetfrom Englandon 20th Jun 2018

How to find your number?

Asked by Magsfrom England on 11th Jun 2018
To find out what your number is on the Alcatel one touch?

Got with EE pay as yougo, will it work in canada or does it need unlocked?

Askedby Helen from UKon 26th May 2018
Thanks

Does it show up on myphone if i receive a text on security inbox?

Asked byGemmafrom England on 20th May 2018

Can I download aringtone to replace the standard ones?

Asked by Paulfrom Englandon 15th May 2018

How to set up a keypadlock?

Asked by GGfrom Scotlandon 11th May 2018

How do I delete textmessages?

Asked by jofrom GBon 30th Apr 2018

How do i access voicemail?

Asked by Sally from UK on 26th Apr 2018

How can I uninstall the games on this phone?

Asked by Pab from Uk on 14th Feb 2018
Ninja up and Sky Gift games are pre installed. I'd like to remove them from my sons phone. How do I do this please?

How do I set date and time please?

Asked by Sal from England on 12th Feb 2018

What is chatz on the phone?

Asked by eed from uk on 1st Feb 2018

How do I delete a letter/number when texting?

Asked by Helpless from England on 11th Jan 2018

How do you get a long text message to show up fully on this phone,1016g?

Asked by Breb from Ireland on 29th Dec 2017
Not showing full text message!! .I deleted all my messages to see if it would show fully but no please help as it is an important message.

How can I find contacts?

Asked by ROY from UK on 10th Dec 2017
I have a list in the window, at the bottom of the list it says 'Search', but I do not have a search button, & I am unable to highlight this choice?

Reply by Glenn from Uk on 19th Jan 2018
In the contacts mode press the 0 (zero) button,then enter letters to search for contacts.

My son says he has a straight line with a ball on each end on his screen it’s irritating him does anyone know what it is thankyou?

Asked by Ben from Uk on 2nd Dec 2017

How to Barr mob phone numbers?

Asked by Tricia from Australia on 28th Nov 2017

What does whitelist mean in an all catel One Touch phone in the settings?

Asked by Krus from Marshall on 21st Nov 2017

Predictive text messaging?

Asked by Andy from UK on 11th Nov 2017
Does anyone know any shortcuts to make using predictive text messaging worthwhile. My two key problems are that it’s too slow to capitalise a proper name in mid-sentence; and that you have to select and confirm required word, then press # for a space. Also, predictive mode is neither the default option nor retained between text messages. All told, it just takes too long to write a text that looks vaguely coherent. Any shortcuts, settings or tips would be hugely appreciated.

Where can I download a user manual for this phone?

Asked by Bob Johnson from England on 27th Oct 2017

Reply by Margaret from Emgland on 30th Nov 2017
How do I get a manual for 1016G mobil?

What is the blacklist and whitelist?

Asked by Jamie from Uk on 26th Oct 2017
I thought blacklist would block a number but they keep calling me! How do I block someone?

Reply by Andy from UK on 11th Nov 2017
You need to go to the main menu > tools > Call Filter > Settings > Enable Blacklist.
As a shortcut, press Menu, then pressing buttons 4 5 3 in sequence will select each of the required menu items in turn. Then select Enable Blacklist, and you should be good to go.

How do I make a call? At present only able to call if in contacts.

Asked by peta ellis from uk on 17th Oct 2017
Getting very frustrated just want to know how to make a call.

How do I use the speakerphone on my onetouch?

Asked by Pete from UK on 16th Oct 2017

Why wont my phone tell me the exact time and dat a text was sent?

Asked by tasha from United Kingdom on 10th Oct 2017

How do I copy my contacts from my phone to my SIM?

Asked by Martin from Ireland on 6th Oct 2017

Please advise how to set a bar to bar all incoming call on the device?

Asked by Bernie from Uk on 6th Oct 2017

Reply by Andy from UK on 11th Nov 2017
Menu > 4 5 3 > Enable Whitelist.
Now only numbers in your whitelist will be able to call you, so if you haven’t added any, then nobody will be able to call.

How do I access/change ringtones and vibration alert?

Asked by carey from uk on 3rd Oct 2017
Alcatel onetouch 1016G

Can that phone or simcard be hacked?

Asked by Roger from Uk on 2nd Oct 2017

Does this have wifi?

Asked by lesley from surrey on 28th Sep 2017

Reply by SteveDaB0$$ from london on 28th Sep 2017
No, dosen't include wifi, bluetooth or gps.

How can I turn the sound up to hear incoming calls?

Asked by michael from england on 20th Sep 2017

Reply by Andy from UK on 11th Nov 2017
The up button just above the “OK” button should increase the volume a bit each time you press it.
That should make the incoming alert for calls and texts louder. If you need to hear the caller’s voice louder, you need to wait until you’re on a call before pressing this same “Volume Up” button.
FYI as with most button functions accessed from the home screen, you can change these functions - eg Menu > Settings > Phone Settings > Keypad

There is a text icon at the top of the screen but I have no unread texts.

Asked by Alan Edwards from England on 19th Sep 2017
At the top left of the screen is the signal bar, then next to that is a speech bubble with three dots, I think this means that I have an unread text. I have checked my voice mail by pressing and holding down 1, I have no voice mails. I have cleared out all unwanted incoming texts, retaining a few taxts I wish ti keep and the speech icon is still there. How can I get it to go away, it is driving me mad!

Alcatel one touch manual english

How do i turn up the volume on alcatel one touch 10.16g?

Asked by jm rolfe from england on 4th Sep 2017

Reply by Andy from UK on 11th Nov 2017
The up button just above the “OK” button should increase the volume a bit each time you press it.
That should make the incoming alert for calls and texts louder. If you need to hear the caller’s voice louder, you need to wait until you’re on a call before pressing this same “Volume Up” button.
FYI as with most button functions accessed from the home screen, you can change these functions - eg Menu > Settings > Phone Settings > Keypad

Reply by Portiafrom UKon 24th May 2018
Thank you Andy I have just spent the last hour trying to find answerson how to use this phone. The most simple basic things.

What is the Extra Tone for on Profiles?

Asked by Alan from England on 26th Aug 2017
Did Profiles Tones etc just wondered what Extra Tone is which has 4 options Anybody Know Cheers

Can i connect an external antenna to this phone?

Asked by Sharon from U.K. on 15th Aug 2017

Texting and spacing between words?

Asked by Rachael from UK on 23rd Jul 2017
I am having problems texting on this phone can not find the button to space words. Help please.

Reply by Jo from United Kingdom on 25th Jul 2017
Use the hashtag key for spaces - took me a while to find it too!

Can you get predictive text on this particular model?

Asked by Yvonne from Uk on 18th Jul 2017

Reply by Alice from England on 18th Jul 2017
Just found out!! Go to messages as if you were writing a message, before you enter a word, press star button, then click on 'en' and that changes it to predictive, tbh using predictive is not any faster to text as you have to confirm each word. :)

How do I remove the private ID on calls? I searched all over the cell phone but I didn't funded it.

Asked by Gil from Portugal on 4th Jul 2017
When I call people with this cell phone, my number appears as 'private number' on their phones. Please help.

Why do i have to keep charging my battery on my alcatel one touch 1016g phone?

Asked by brenda clifton from england on 13th Jun 2017
After every few calls or texts i have to charge it up again.

What is the security inbox in the messages part?

Asked by Sarah from England on 11th Jun 2017

Reply by Andy from UK on 11th Nov 2017
The security inbox is protected by its own password so those texts can’t be read by just anyone who picks up your phone.

Alarm how to turn off?

Asked by Mo from England on 6th Jun 2017
Set alarm without knowing I had and now have it repeating every five minutes. Have silenced it by muting the phone but of course the phone itself cannot be used. Furious at such feeble 'information' sheet which just lists attributes instead of info.

Reply by ERNIE from AUSTRALIA on 16th Oct 2017
I have the same problem & cant turn the alarm off please advise just how to do this.

Reply by Bill from UK on 16th Nov 2017
Same problem. There’s no ‘Delete’ option. Ridiculous.

How do you listen to voicemails?

Asked by Der from England on 4th Jun 2017

Reply by Propert-Lewis from U.K. on 24th Sep 2017
How Do I access voice mails

How to set up voicemail?

Asked by Anil from England on 1st Jun 2017
voicemail number unset

How do I block a number on my 1016g?

Asked by G.31112 from UK on 30th May 2017

Reply by Clint from USA on 14th Aug 2017
I do have one number I really would like to block but I could not figure out how to do it. So I am turning the phone off and just leaving it in the car for emergencies. If anyone else figures out how to do it, that would be great!

How can I change language?

Asked by Fey from Turkey on 24th May 2017

How to change ring tone on a Alcatel 10 16g phone?

Asked by Tina from England on 19th May 2017
Instructions

Reply by gary from england on 26th Jul 2017
My phone has gone on to vibrate and not ring how do i keep vibrate but also have my phone ringing?

How to hide my number?

Asked by Lee from England on 4th May 2017

How to hide my number?

Asked by James from England on 5th Apr 2017

Where can I find the message center number?

Asked by Meisha from Philippines on 31st Mar 2017
I cannot send a text message so I'm trying to locate the message center number.

How do i find my number?

Asked by luke from manchester on 29th Mar 2017

Reply by cheus from uk on 8th Jun 2017
I assume you bought this phone as new. If so, the phone number is on the box. Or, it's on the credit card sized holder for the SIM card.

Reply by Urune from United Kingdom on 4th Jul 2017
I have lost the box and no credit on it. i have forgot the number.

Reply by Andy from UK on 11th Nov 2017
Text the word “Number” to 150. Tested that it works on Orange and EE, and pretty sure it’s free.
If not, can you call a friend’s mobile and your number will appear there; or a friend’s landline number and either use 1471 from that landline to get last incoming call number or if they’ve got a handset with a display, it should show the incoming call number. In all these situations, make sure you only let it ring once or twice, and that they don’t answer the call, to make sure that you’re not charged for it.

How do I change from numbers to letters when writing a text?

Asked by D from Uk on 27th Mar 2017

Reply by Andy from UK on 11th Nov 2017
If you just want to write the occasional number, hold down the relevant key for a while - it will change to the number on that key after holding it down for a second or two.
If you want to write a lot of numbers, press * button, and select “123”

How can i unblock a caller on this phone?

Asked by kal from england on 27th Mar 2017

How do I add a name and phone number to my phone?

Asked by Jim from Great britain on 24th Mar 2017
Thanks.

How can I access contacts easily?

Asked by Rita cassidy from Northern Ireland on 20th Mar 2017
Please can you tell me how I can access contacts instantly without having to press contacts and go through a long list. I need to be able to contact certain people quickly. Thank you.

Can I make & receive diverted calls divert calls to & from another number?

Asked by DIANE from UK on 3rd Mar 2017

Can I block a number on my phone ? It's an S21.

Asked by Brenda from Uk on 13th Feb 2017

How to turn on the phone?

Asked by emma kwarteng from england on 13th Feb 2017

How do I add top up voucher number to Alcatel 10.16?

Asked by Jack from Ireland on 5th Feb 2017

Reply by Tj from Uk on 24th Nov 2017
How to add top up voucher?

How do you do record answerphone message?

Asked by Ruth from UK on 2nd Feb 2017

Reply by michael from england on 8th Dec 2017
i just can't send messages , every time i try to send messages keeps saying messages failed.

Write text message and try to send. Message comes up failed.

Asked by John from UK on 29th Jan 2017
Try to resend same result.

Reply by Anna from Uk on 18th May 2017
Hi. I m having the same problem. Did you manage to resolve the issue and send texts? If so, how please!!!

Reply by Kerry from UK on 23rd Jun 2017
You need to check your service centre number is correct - husband has had this phone less than one month and it has already messed up twice - a few extra numbers appeared after his service centre number!

How to text?

Asked by mr jack from usa on 26th Jan 2017

How do i download my contacts from my sim onto this phone?

Asked by caz from uk on 26th Jan 2017
have gone into tools and settings and cant seem to do it. help please

I set up time/date but the day of the week displayed is 2 days behind, i.e. On Saturday it read Thursday.

Asked by carole from uk on 23rd Jan 2017

Reply by Richard Goodwin from Uk on 9th Feb 2017
How to set time and date on this phone
Thanks

Does this phone have an organizer in the calendar please?

Asked by alf from england on 3rd Jan 2017
I don't seem to be able to use the calendar as an organizer, how can I put a memo in it please?

How do I take the phone appart to get my SIM card out ?.

Alcatel One Touch 10.16 G User Manual Download

Asked by Katie from B on 28th Dec 2016

Alcatel One Touch Manual English

Reply by Adam from Scotland on 11th Jun 2017
In the bottom right corner, there is a part that if you pull takes the back cover off. Take the battery out and that's where your SIM is.

Can you change the key pad lock to more than one key so can not be accidentally pressed when in your pocket?

Asked by Jenny from England on 27th Dec 2016

Reply by Jeroen from Belvium on 2nd Aug 2017
I have the same problem... Phone unlocks easily in my pocket and has even called some contacts occasionally.

Reply by Kitty from Netherlands on 6th Mar 2018
The standard code my Alcatel came with was 0000
In settings under security there is a possibility to 'modify phone password'
If you changed it and check the box 'privacy' and add everything in the list, you can't make a pocket dial anymore because you will need to enter your new code before you are allowed to your contacts or messages! Now you don't need to auto lock every 15 seconds. :)

How to get predictive text to work?

Asked by rebecca from uk on 14th Dec 2016
Mine seems to have about 30 words of one syllable in it. it offers ridiculous options and if i want to write a new word it leaves the option there so i have to delete each letter before i can write the new word, then it doesnt retain the word. eg for pizza it offers sixwa, sixwc, and sixwb. for honest it offers goodst goodsu and goodsv. the battery lasts one day, the sound is horrible, it actually hurts my ears, theres no choice of ring tones, the alarm doesnt wake me up, the 2 games are only samples that you have to pay for. but the worst thing is the predictive text which is only capable of predicting about 100 words of one sylable or less and when you add a word it doesnt retain it.

Reply by tom from uk on 2nd Mar 2017
Go to text as though you are going to write and press the star button ,gives you choice of characters to use.choice of 'en ' will give you what you want.

Alcatel One Touch A564c Manual

Just bought and charged sim free Alcatel 1016 G. How do I power off?

Asked by Barb from Uk on 11th Dec 2016
Nothing happens when I hold down the OFF BUTTON except the screen come alive. I really want to fully power off.

Reply by Anny from UK on 14th Dec 2016
You should be able to power off from the idle or menu screens by pressing the red key and holding it down for a few seconds.
This is a rubbish phone, just got it because of cheap payg deal but the ringtones are truly horrible, can't find predictive text and I see on this thread someone says the predictive options are useless anyway; fiddly even to get a full stop or capital letter! Think I'll go back to my old cracked-screen Nokia.

How to check Balance?

Asked by Aucrey from UK on 9th Dec 2016

Reply by S21 from UK on 9th Dec 2016
Hi, it depends which network you are on.
On O2, key *#10# then press the call button.
On Vodafone, dial *#1345#.
On other networks there are free numbers you can call or text to check your balance.

Can I fit a longer life battery?

Asked by Steve from UK on 18th Nov 2016
The supplied battery only has a short life before recharging - 400mAh. Is there a suitable longer lasting one available?

How do i access voicemail?

Asked by ros from uk on 4th Nov 2016

Reply by HV from Uk on 20th May 2017
Press and hold 1

How to open the phone to install the battery?

Touch

Asked by giampiero from Danmark on 31st Oct 2016
Thank so match......

Reply by tom from uk on 2nd Mar 2017
Phone facing you look to the bottom right corner ,ther is a little groove to use finger nail or some flat object to prise the cover off.

How do I unlock my 1016G ?

Asked by Ted Relph from U.K. on 22nd Oct 2016
Just bought it, haven't really used it yet.

Reply by S21 from Uk on 22nd Oct 2016
www.s21.com/unlock-codes.htm

How do I find out what my number is with this phone?

Asked by malcolm from england on 13th Oct 2016
I can't see any way of finding out the telephones number in the instructions. I had to buy a £10 top up from EE with it which I haven't added yet. If I add this will it tell me it's number?

Reply by S21 from UK on 13th Oct 2016
Text NUMBER to 150 on EE to find out your telephone number.

Reply by bob from uk on 6th Feb 2017
you say text number to 150 on EE, I don't know the number, could you be a bit clearer.

Reply by S21 from UK on 7th Feb 2017
Hi Bob, you text the word 'NUMBER' to 150 to find out your number.

How do I find how much money is left on my pay as you go phone?

Asked by Colin from UK on 27th Sep 2016

Reply by S21 from UK on 27th Sep 2016
Hi Colin, it depends which network you are on.
On O2, key *#10# then press the call button.
On Vodafone, dial *#1345#.
On other networks there are free numbers you can call or text to check your balance.

10.16

Reply by Colin from UK on 10th Oct 2016
Hi S21
Many thanks for your information. Colin.

Reply by Gill from Uk on 27th Aug 2017
What is the number for EE?

Reply by Andrew Rosefrom Ukon 18th Jun 2018
How can I add credits to my Alcitel onetouch phone?

Please advise me of the tariff of 10.16G pay as you go.

Asked by Colin from England on 23rd Sep 2016

Alcatel One Touch Manual

How on earth do I activate/deactivate the vibration function. Cannot seem to find it!

Asked by Janine from N.I on 4th Sep 2016
I quite often have to have my phone on silent so the vibrate function is quite important for me. Tia

Reply by Mate from hungary on 16th Sep 2016
Same here. please respond.

Reply by tom from uk on 2nd Mar 2017
There is no vibrate on the 1016g, although it says so in the writeup.

How do I send a text?

Asked by Dad from England on 4th Sep 2016

Can I use predictive text?

Asked by Christine from England on 29th Aug 2016

Is it possible to block my number when I make calls so that it just comes up as private number on the person I am trying to call?

Asked by bob from UK on 26th Jul 2016

Reply by Animal from UK on 18th Aug 2016
dial 141 before the number you need to dial and voila!

Reply by Sabine from England on 20th Aug 2016
You can blacklist the phone number. There should be one in the drop down list when highlight the number and and press on the left - button. Otherwise it is somewhere in the menu. I do not use the phone anymore but I am stuck with it as Talktalk got me into this contract and can't get me out of it. I cannot understand the other person on the phone. It keeps interrupting the conversation. I bought Nokia 2610 which is an older but better phone. It has call barring and a loadspeaker. Somehow it does not recognize my Wifi in my room but I just want it for messages and phone calls. I had no problem with it. I did not expect more than a simple handset.

How can I turn off Data roaming please, so that I can use this phone abroad?

Asked by Ruba from UK on 18th Jul 2016

Reply by tom from uk on 30th Nov 2016
Go to settings then to call settings go down to 'others'there you will find it.

How can I type comma, full stop, question mark etc?

Asked by Alan from United Kingdom on 27th Jun 2016
I can type letters and numbers but how can I type commas, full stops, question marks etc? Thank you.

Reply by Steve from UK on 1st Jul 2016
Press #

How do I turn on the predictive text on this phone?

Asked by Daniel from England on 24th May 2016

Alcatel One Touch 10.16 G User Manual Instructions

Reply by Jan from United Kingdom on 10th Jul 2016
Good question. That's what I'm trying to find out.

Reply by tom from uk on 30th Nov 2016
Go to text a message then press the star button you will see a variety of settings any one of the 'en' symbols will give you predictive.

Can you change the ring tone on alcatel 1016G?

Asked by Peter from Uk on 22nd Apr 2016
Factory ringtones are awful.

Does this phone have internet connectivity and a wifi option?

Asked by Hannah from England on 6th Apr 2016

Reply by S21 from UK on 6th Apr 2016
No, but Alcatel's OneTouch Pixi phones do.